Capabilities Six disciplines · one standard

Six things
we do very well.

We deliberately don't list twenty services. These are the six we've been shipping for thirty years — each with the senior bench to back it.

S.01
Core practice

CRM — built or integrated

Salesforce, HubSpot, Zoho, or a CRM we build from scratch when the shelf won't fit. Pipelines that match your business, not the other way around.

CRM details
  • Greenfield CRM design on your data model
  • HubSpot, Salesforce, Zoho deep-implementation
  • Migration from legacy (ACT!, Pipedrive, custom)
  • Bidirectional integration with ERP, billing, ops
  • Revenue operations & reporting architecture
S.02
RAG · agents · automation

AI integration

Not a chatbot glued to your homepage. Production AI woven into the workflows that actually cost money — research, triage, drafting, support, forecasting.

AI details
  • Retrieval-augmented generation on your corpus
  • Agent workflows with human-in-the-loop
  • Document intelligence & extraction
  • Voice & transcription pipelines
  • Evaluation, guardrails, audit trails
S.03
Bespoke software

Custom web applications

When a SaaS vendor stops where your business begins. Durable, testable, documented web applications — from internal ops tools to customer-facing platforms.

App details
  • Full-stack architecture (TypeScript, Python, Go)
  • Design-system-driven front ends
  • Enterprise SSO, RBAC, audit logging
  • Compliance: SOC 2, HIPAA, GDPR
  • CI/CD, infrastructure-as-code, observability
S.04
0 → 1 · 1 → 10

SaaS product development

Funded teams shipping a first product or a second one. Our bench becomes your senior engineering team — for a quarter, a year, or as long as it takes.

SaaS details
  • Product architecture & technical strategy
  • Multi-tenant foundations
  • Billing, metering, entitlements
  • Design → ship with our in-house design partner
  • Hand-off documentation & team transition
S.05
Legacy → present

Systems modernization

Decade-old PHP. Abandoned Lotus Notes. That Access database holding the company together. We modernize without stopping the business.

Modernization details
  • Assessment & staged migration planning
  • Strangler-pattern rebuilds, zero-downtime
  • Data model rationalization
  • On-prem → cloud (AWS, Azure, GCP)
  • Change management & training
S.06
Ongoing

Retained partnership

A standing senior engineering bench on monthly retainer. Roadmap support, continuous delivery, and the relationship most agencies can't sustain after launch.

Retainer details
  • Monthly senior-hour allocation
  • Quarterly architecture reviews
  • Emergency response SLA
  • Dedicated Slack channel & ticket flow
  • Annual technology roadmap
Not sure which fits?

One call and we'll tell you honestly.

If the work isn't right for us, we'll tell you — and if we know someone who fits better, we'll introduce you. Our reputation compounds either way.